Support

Frequently asked questions

The questions brands ask us most before their first order — minimum quantities, samples, branding, quality and timelines. Don't see yours? Just get in touch.

What exactly does Hartken & Riaz do?

We are a German operation with our own vetted partner production for apparel. We're not an agency forwarding your order into the unknown — we represent one factory we know inside out, and we answer for what it delivers: fabric sourcing, wash development, cutting, sewing, quality control, labelling and packing, all under one roof.

Is there a minimum order quantity?

No fixed minimum — we work on demand and produce the quantity your article actually needs, whether that's a small first order to test a style or a full seasonal range. Tell us what you have in mind and we'll quote it honestly, without pushing you toward a batch size you don't need.

What categories and sizes can you produce?

Denim is our home turf — from straight fits to hand-finished destroyed looks — but the same line builds your whole range: polo shirts, printed and embroidered t-shirts, fleece sweatshirts, zip hoodies, chinos and complete kids' collections. Adults' and kids' sizing alike, all from the same full-package process.

Can I see samples before I commit to an order?

Yes. Sky Textile is our in-house sampling label — you'll see it on garments throughout our gallery, and it's a live preview of what's possible for your brand. Get in touch and ask to see our samples; we're glad to show you the fabric, wash and construction quality in person before you decide anything.

Can you produce garments with our own branding?

Yes — everywhere you see our Sky Textile patch or hangtag in the gallery, your own branding goes instead: leather patches, woven labels, hangtags, embroidery and packaging, exactly to your design and your spec. This is standard full-package production, not an add-on.

How do you ensure quality?

Every order is quality checked twice — once on the line during production, and once again before shipping. Nothing leaves the house that we wouldn't put our name on.

Can I follow my production's progress?

Yes — with our own tracking tool you follow your production's progress live, from first cut to shipping. You're never left guessing where your order stands.

How do I start an order or get a quote?

Reach out by WhatsApp, email or the contact form on our homepage with a short description of what you're after — style, quantity, timeline. We'll get back to you with honest next steps, and can arrange samples if you'd like to see the quality first.

Still have a question?

We'd rather answer it directly than leave you guessing.